Shipping Policy
Typically our normal, non-holiday production time is 5-7 business days for design. This includes all crews, hoodies, tees and sets as they are all individually handcrafted. Most items ship either USPS first class 2-3 day mail or 2-day priority mail, or UPS 2-4 depending on the weight of the package and the location.
Everyone receives a shipping confirmation email with tracking information as soon as their order ships. It is our policy that if an item is undeliverable by USPS and remains in transit that the customer reach out directly USPS with their tracking number and file a claim. Once the claim is received, we complete it the same day and resend the item(s).
Please note:
Shop Dope Co. is not responsible for unsuccessful deliveries caused by a wrong or incomplete shipping address, including incorrect zip codes or addresses that were undeliverable upon delivery. Non-delivery or additional shipping costs due to customer errors will not be taken by Ludic Closet. If your order states it’s been delivered on our end, this is what our team goes by.
To return your product, a return address with be provided by Shop Dope Co.
You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable.
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.